Issues with Hubs and devices incorrectly appearing offline

Incident Report for SmartThings

Resolved

Between 7:28 AM EDT and 10:00 AM EDT, some users in the Americas may have experienced Hubs and devices incorrectly displaying an offline status in the SmartThings App. The issue has since been resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Sep 17, 2020 - 17:51 UTC

This incident affected: Americas (Hubs, Devices, and Automations, Mobile App).