Issues with Hubs and devices incorrectly appearing offline
Incident Report for SmartThings
Between 7:28 AM EDT and 10:00 AM EDT, some users in the Americas may have experienced Hubs and devices incorrectly displaying an offline status in the SmartThings App. The issue has since been resolved. Please contact us via if you have any questions.
Posted Sep 17, 2020 - 13:51 EDT
This incident affected: Americas (Hubs, Devices, and Automations, Mobile App).