SmartThings Status

All Systems Operational

Hub Connectivity Operational

North America Operational

Europe Operational

SmartApps Operational

North America Operational

Europe Operational

Mobile App Connectivity Operational

North America Operational

Europe Operational

Push Messages Operational

North America Operational

Europe Operational

Device Control Operational

North America Operational

Europe Operational

Scheduled SmartApps Operational

North America Operational

Europe Operational

SmartApp Web Services Operational

North America Operational

Europe Operational

Developer Tools Operational

SmartThings.com Operational

Shop.SmartThings.com Operational

Community Site Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2018

No incidents reported today.

Sep 24, 2018

No incidents reported.

Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

SmartThings Community Forum Outage

Resolved - The performance issues with the SmartThings Community forum are fully resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Sep 18, 16:33 EDT

Monitoring - The SmartThings Community forum is no longer experiencing performance issues and is now loading correctly for all users. We are continuing to monitor to ensure there are no further disruptions and will update with any changes.
Sep 18, 15:25 EDT

Investigating - The SmartThings Community forum is experiencing degraded performance and some users may be unable to access the community site. We are working with the service provider and will provide updates here when they are available.
Sep 18, 13:32 EDT

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

Issues with Device Control, Hub Connectivity, and Device Health Status

Resolved - All issues with Hubs and devices showing offline incorrectly, device control, and certain automations failing to trigger have been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Sep 15, 18:47 EDT

Monitoring - A fix has been released to address the issues with certain automations failing to trigger correctly. At this time we are seeing no further issues. We will continue to monitor overnight to ensure full functionality is maintained and will update with any changes.
Sep 15, 04:55 EDT

Update - A change has been made to address the issues with device control and Hubs and devices showing offline incorrectly. Some users may currently be experiencing issues with certain automations failing to trigger correctly. Our team is investigating and we will update with any changes.
Sep 15, 02:12 EDT

Investigating - The issues with device control and Hubs and devices showing offline have reemerged. We are currently investigating and will provide updates as available.
Sep 14, 21:19 EDT

Monitoring - A fix has been implemented to address device control issues some users experienced in the new and Classic SmartThings apps. We are continuing to monitor the situation and will update with any changes.
Sep 14, 18:17 EDT

Identified - The issues with Hubs and devices showing offline incorrectly have been resolved and these devices are now correctly showing online.

We have identified the issues that some users are still experiencing in controlling their devices and are working towards a resolution. We will continue to provide updates as we have them.
Sep 14, 13:53 EDT

Investigating - Some users may be seeing issues with device control and devices showing offline incorrectly or experiencing their Hub showing offline despite having a green status LED. We are currently investigating and will provide updates as available.
Sep 14, 11:44 EDT

Sep 14, 2018

Device Control Issues

Resolved - The device control issues some users experienced in the new and Classic SmartThings apps have been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Sep 14, 04:08 EDT

Investigating - Starting around 6PM ET some users started experiencing issues controlling devices via the new and Classic SmartThings apps. We are currently investigating and will provide updates as available.
Sep 14, 03:15 EDT

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

Issues with Samsung Account Sign In

Resolved - The issue impacting users with Samsung accounts has been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Sep 11, 00:02 EDT

Monitoring - The issue has been resolved and full functionality has been restored. We are continuing to monitor performance and will update with any changes.
Sep 10, 23:21 EDT

Investigating - Some users with Samsung accounts may be experiencing problems signing into the new and Classic SmartThings apps and the developer portal. Users already logged into the apps with a Samsung account may potentially see errors when navigating in the app or controlling devices. We will provide updates on the issue as they are available.
Sep 10, 22:55 EDT