In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 15:00 UTC
Scheduled - Samsung SmartThings 2015 model hubs will apply an update for their Zigbee functionality starting Monday, May 10th. This update enables Zigbee 3.0 for the 2015 model hub as well as includes specific improvements for Zigbee network performance, stability improvements, and other bug fixes.

When the update is applied, you may notice up to one minute of downtime for your Zigbee devices. This update only impacts the Zigbee functionality of the hub, and all other hub functions will remain uninterrupted. We will update the status page once the release has been completed.
Americas Under Maintenance
Hubs, Devices, and Automations ? Under Maintenance
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Europe, Middle East, and Africa Under Maintenance
Hubs, Devices, and Automations ? Under Maintenance
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Asia Pacific Under Maintenance
Hubs, Devices, and Automations ? Under Maintenance
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 12, 2021

No incidents reported today.

May 11, 2021

No incidents reported.

May 10, 2021
Resolved - The issues with app loading and device control have been resolved. Please contact us via support.smartthings.com if you have any questions.
May 10, 20:30 UTC
Update - Some users in the North American region may be experiencing issues loading their locations and devices in the SmartThings app. Users may also be experiencing issues with device control via the app, automations, and voice assistants. We are currently investigating and will provide updates as available.
May 10, 20:21 UTC
Investigating - Something is not quite right. We're looking into it and will provide additional details as they become available.
May 10, 20:17 UTC
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021
Resolved - The issues with hubs and devices appearing as offline in the app have been resolved. Please contact us via support.smartthings.com if you have any questions.
May 1, 10:51 UTC
Monitoring - After corrective action, we are seeing improvements in performance and are continuing to monitor.
May 1, 10:27 UTC
Investigating - Starting at 1:30AM UTC, some users in the Europe, Middle East, and Africa regions may have begun experiencing issues with hubs and devices appearing as offline in the app. Hubs may show a blue LED at this time as well. We are currently investigating and will provide updates as available.
May 1, 09:20 UTC
Apr 30, 2021
Resolved - The issues with time-based or scheduled automation execution in the Americas have been resolved. Please contact us via support.smartthings.com if you have any questions.
Apr 30, 21:59 UTC
Update - Some users in the Americas may be seeing issues with time-based or scheduled automations. During this time, you may not be able to create or delete an automation. We are investigating and will provide updates as available.
Apr 30, 19:26 UTC
Investigating - Something is not quite right. We're looking into it and will provide additional details as they become available.
Apr 30, 18:54 UTC
Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.