All Systems Operational
Hub Connectivity ? Operational
North America   ? Operational
Europe   ? Operational
SmartApps ? Operational
North America   ? Operational
Europe   ? Operational
Mobile App Connectivity ? Operational
North America   ? Operational
Europe   ? Operational
Push Messages ? Operational
North America   ? Operational
Europe   ? Operational
Device Control ? Operational
North America   ? Operational
Europe   ? Operational
Scheduled SmartApps ? Operational
North America   ? Operational
Europe   ? Operational
SmartApp Web Services ? Operational
North America   ? Operational
Europe   ? Operational
Developer Tools   ? Operational
SmartThings.com   ? Operational
Shop.SmartThings.com   ? Operational
Community Site   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2018

No incidents reported today.

Sep 24, 2018

No incidents reported.

Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018
Resolved - The performance issues with the SmartThings Community forum are fully resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Sep 18, 16:33 EDT
Monitoring - The SmartThings Community forum is no longer experiencing performance issues and is now loading correctly for all users. We are continuing to monitor to ensure there are no further disruptions and will update with any changes.
Sep 18, 15:25 EDT
Investigating - The SmartThings Community forum is experiencing degraded performance and some users may be unable to access the community site. We are working with the service provider and will provide updates here when they are available.
Sep 18, 13:32 EDT
Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Resolved - All issues with Hubs and devices showing offline incorrectly, device control, and certain automations failing to trigger have been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Sep 15, 18:47 EDT
Monitoring - A fix has been released to address the issues with certain automations failing to trigger correctly. At this time we are seeing no further issues. We will continue to monitor overnight to ensure full functionality is maintained and will update with any changes.
Sep 15, 04:55 EDT
Update - A change has been made to address the issues with device control and Hubs and devices showing offline incorrectly. Some users may currently be experiencing issues with certain automations failing to trigger correctly. Our team is investigating and we will update with any changes.
Sep 15, 02:12 EDT
Investigating - The issues with device control and Hubs and devices showing offline have reemerged. We are currently investigating and will provide updates as available.
Sep 14, 21:19 EDT
Monitoring - A fix has been implemented to address device control issues some users experienced in the new and Classic SmartThings apps. We are continuing to monitor the situation and will update with any changes.
Sep 14, 18:17 EDT
Identified - The issues with Hubs and devices showing offline incorrectly have been resolved and these devices are now correctly showing online.

We have identified the issues that some users are still experiencing in controlling their devices and are working towards a resolution. We will continue to provide updates as we have them.
Sep 14, 13:53 EDT
Investigating - Some users may be seeing issues with device control and devices showing offline incorrectly or experiencing their Hub showing offline despite having a green status LED. We are currently investigating and will provide updates as available.
Sep 14, 11:44 EDT
Sep 14, 2018
Resolved - The device control issues some users experienced in the new and Classic SmartThings apps have been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Sep 14, 04:08 EDT
Investigating - Starting around 6PM ET some users started experiencing issues controlling devices via the new and Classic SmartThings apps. We are currently investigating and will provide updates as available.
Sep 14, 03:15 EDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018
Resolved - The issue impacting users with Samsung accounts has been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Sep 11, 00:02 EDT
Monitoring - The issue has been resolved and full functionality has been restored. We are continuing to monitor performance and will update with any changes.
Sep 10, 23:21 EDT
Investigating - Some users with Samsung accounts may be experiencing problems signing into the new and Classic SmartThings apps and the developer portal. Users already logged into the apps with a Samsung account may potentially see errors when navigating in the app or controlling devices. We will provide updates on the issue as they are available.
Sep 10, 22:55 EDT