SmartThings Status

All Systems Operational

Americas Operational

Hubs, Devices, and Automations Operational

Mobile App Operational

Developer Tools Operational

Platform APIs Operational

SmartThings.com Operational

Europe, Middle East, and Africa Operational

Hubs, Devices, and Automations Operational

Mobile App Operational

Developer Tools Operational

Platform APIs Operational

SmartThings.com Operational

Asia Pacific Operational

Hubs, Devices, and Automations Operational

Mobile App Operational

Developer Tools Operational

Platform APIs Operational

SmartThings.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 11, 2019

No incidents reported today.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

SmartThings Hub 2015 (v2) and 2018 (v3) Firmware Update

Resolved - A firmware update for Samsung SmartThings Hub 2018 and 2015 models was released to customers on Monday, December 9th between 11:30am EST and 2:30pm EST. This release version 28.12 is a hotfix for version 28.11 that includes a fix for device pairing for certain Z-Wave devices.

Your Hub briefly went offline as it rebooted and applied the update; most users will have experienced less than one minute of downtime. If you are still seeing issues with Z-Waves device paired between December 2nd and December 9th, please remove and reconnect the device. Visit https://community.smartthings.com/t/legacy-z-wave-devices-and-hub-firmware-28-11/179732 for more information.
Dec 9, 15:16 EST

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

SmartThings Hub 2015 (v2) and 2018 (v3) Firmware Update

Completed - Firmware version 28.11 has been released to all Samsung SmartThings 2018 and 2015 model Hubs. Please contact us via support.smartthings.com if you have any questions.
Dec 2, 19:44 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:00 EST

Scheduled - Samsung SmartThings Hub 2018 and 2015 model firmware version 28.11 will be releasing to customers starting Monday, December 2nd. This release includes improvements to the Hub 2018 LED patterns and fixes for Hue and Sonos devices.

Your Hub will briefly go offline as it reboots and applies the update; most users will experience less than one minute of downtime. Visit https://community.smartthings.com/t/hub-firmware-release-notes-28-11/178909 for more information. We will update the status page once the release has been completed.
Nov 27, 16:26 EST

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.