SmartThings Status

All Systems Operational

Americas Operational

Hubs, Devices, and Automations Operational

Mobile App Operational

Developer Tools Operational

Platform APIs Operational

SmartThings.com Operational

Europe, Middle East, and Africa Operational

Hubs, Devices, and Automations Operational

Mobile App Operational

Developer Tools Operational

Platform APIs Operational

SmartThings.com Operational

Asia Pacific Operational

Hubs, Devices, and Automations Operational

Mobile App Operational

Developer Tools Operational

Platform APIs Operational

SmartThings.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 1, 2021

No incidents reported today.

Feb 28, 2021

Issues with Hubs, Device Control and Automation Execution

Resolved - Issues with device control and failures in automations have been resolved. Healthy hubs should no longer display an offline status and device states should update correctly.

Please contact us via support.smartthings.com if you have any questions.
Feb 28, 10:16 UTC

Update - Some users in the Americas may be seeing issues with device control and failures in automations. During this time, device state may not update correctly and hub states may also show offline. We are investigating and will provide updates as available.
Feb 28, 07:30 UTC

Investigating - Something is not quite right. We're looking into it and will provide additional details as they become available.
Feb 28, 07:20 UTC

Feb 27, 2021

No incidents reported.

Feb 26, 2021

Issues with text notifications

Resolved - The issues our SMS provider was experiencing have been resolved, and we expect text notifications from the SmartThings app to work as expected. Please contact us via support.smartthings.com if you have any questions.
Feb 26, 17:18 UTC

Identified - Due to issues our SMS provider is experiencing, users may currently not be receiving SMS notifications from SmartThings, or those notifications may be delayed. We are keeping a close eye on the situation and will provide updates as available.
Feb 26, 15:21 UTC

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

SmartThings Hub 2015 (v2) and 2018 (v3) Firmware Update

Completed - Firmware version 0.35.04 has been released to all Samsung SmartThings 2018 and 2015 model Hubs. Please contact us via support.smartthings.com if you have any questions.
Feb 17, 22:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 16:00 UTC

Scheduled - Samsung SmartThings Hub 2018 and 2015 model firmware version 0.35.04 will be released to customers starting Tuesday, February 16th, 2021. This release includes updates for improved Z-Wave Network performance and other bug fixes and stability improvements.

Your Hub will briefly go offline as it reboots and applies the update; most users will experience less than one minute of downtime. Visit https://community.smartthings.com/t/2018-2015-model-hub-firmware-release-notes-0-35-04/220491 for more information. We will update the status page once the release has been completed.
Feb 12, 18:52 UTC

Feb 16, 2021

Feb 15, 2021

No incidents reported.