All Systems Operational
Americas Operational
Hubs, Devices, and Automations ? Operational
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Europe, Middle East, and Africa Operational
Hubs, Devices, and Automations ? Operational
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Asia Pacific Operational
Hubs, Devices, and Automations ? Operational
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 1, 2021

No incidents reported today.

Feb 28, 2021
Resolved - Issues with device control and failures in automations have been resolved. Healthy hubs should no longer display an offline status and device states should update correctly.

Please contact us via support.smartthings.com if you have any questions.
Feb 28, 10:16 UTC
Update - Some users in the Americas may be seeing issues with device control and failures in automations. During this time, device state may not update correctly and hub states may also show offline. We are investigating and will provide updates as available.
Feb 28, 07:30 UTC
Investigating - Something is not quite right. We're looking into it and will provide additional details as they become available.
Feb 28, 07:20 UTC
Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - The issues our SMS provider was experiencing have been resolved, and we expect text notifications from the SmartThings app to work as expected. Please contact us via support.smartthings.com if you have any questions.
Feb 26, 17:18 UTC
Identified - Due to issues our SMS provider is experiencing, users may currently not be receiving SMS notifications from SmartThings, or those notifications may be delayed. We are keeping a close eye on the situation and will provide updates as available.
Feb 26, 15:21 UTC
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021
Completed - Firmware version 0.35.04 has been released to all Samsung SmartThings 2018 and 2015 model Hubs. Please contact us via support.smartthings.com if you have any questions.
Feb 17, 22:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 16:00 UTC
Scheduled - Samsung SmartThings Hub 2018 and 2015 model firmware version 0.35.04 will be released to customers starting Tuesday, February 16th, 2021. This release includes updates for improved Z-Wave Network performance and other bug fixes and stability improvements.

Your Hub will briefly go offline as it reboots and applies the update; most users will experience less than one minute of downtime. Visit https://community.smartthings.com/t/2018-2015-model-hub-firmware-release-notes-0-35-04/220491 for more information. We will update the status page once the release has been completed.
Feb 12, 18:52 UTC
Feb 16, 2021
Feb 15, 2021

No incidents reported.