All Systems Operational
Hub Connectivity ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
SmartApps ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
Mobile App Connectivity ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
Push Messages ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
Device Control ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
Scheduled SmartApps ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
SmartApp Web Services ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
Developer Tools   ? Operational
SmartThings.com   ? Operational
Shop.SmartThings.com   ? Operational
Community Site   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2019

No incidents reported today.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019
Issues with Notifications from Automations
Resolved - Starting on Monday, January 14, some North American and European users may have experienced issues with notifications from automations failing to send. A fix was put in place Thursday, January 18. After monitoring notification rates for 12 hours, we've confirmed the issue is fully resolved. Please contact us via support.smartthings.com if you have any questions.
Jan 18, 11:51 EST
Jan 17, 2019
Issues with 3rd-Party Integrations
Resolved - The issues some users were experiencing with certain 3rd-party integrations have been resolved. Please contact us via support.smartthings.com if you have any questions.
Jan 17, 21:16 EST
Investigating - Starting at 12:55PM ET today, a small number of users may have started experiencing issues with certain 3rd-party integrations communicating with the SmartThings cloud. We are currently investigating and will provide updates as available.
Jan 17, 20:20 EST
Jan 16, 2019
Issues with ADT Professional Monitoring Service
Resolved - After working together with our ADT counterparts, the issue causing failure notifications and beeping on ADT Security Hubs has been resolved. Please contact us via support.smartthings.com if you have any questions.
Jan 16, 18:12 EST
Update - ADT has put measures in place to help reduce failure notifications and beeping on ADT Security Hubs. We will continue to monitor performance while we work with ADT counterparts to fully resolve the issue and will provide updates as they are available.
Jan 15, 02:33 EST
Identified - Subscribers to the ADT Professional Monitoring service may be experiencing periodic issues with failure notifications and beeping on their ADT Security Hub. We are investigating with ADT and will provide updates as they are available.
Jan 15, 00:03 EST
Jan 14, 2019

No incidents reported.

Jan 13, 2019
Issues with ADT Security Hub Professional Monitoring
Resolved - We have been monitoring performance and are confident that all home security services are operating as expected. Please contact us via support.smartthings.com if you have any questions.
Jan 13, 17:32 EST
Monitoring - ADT identified and fixed the issue impacting ADT Security Hubs and ADT Professional Monitoring service. We will continue to monitor performance until we are confident all issues have been resolved.
Jan 13, 16:18 EST
Update - We are continuing to work on issues with ADT Security Panels. We are investigating with ADT counterparts to determine the root cause and will continue providing updates.
Jan 13, 13:21 EST
Investigating - Some users may be experiencing issues with ADT Professional Monitoring failures and notification beeping on their ADT Security Hub. We will provide updates on the issue as they are available.
Jan 12, 15:42 EST
Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

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