Issues controlling devices, loading SmartThings Classic App, and accessing web developer interface
Investigating - Some North American users may be experiencing issues controlling devices, loading the SmartThings classic app, and accessing the web developer interface. We are currently investigating and will provide updates as available.
Dec 14, 11:40 EST
Delayed Device Control
Monitoring - The delays some North and South American users may have experienced when controlling devices via the new and Classic SmartThings apps have been resolved. We are continuing to monitor the situation and will update with any changes.
Dec 13, 03:25 EST
Investigating - The delays some North American users may have experienced earlier tonight when controlling devices via the new and Classic SmartThings apps have resurfaced. We are currently investigating and will provide updates as available.
Dec 13, 00:58 EST
Hub Connectivity ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
SmartApps ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
Mobile App Connectivity ? Partial Outage
North America   ? Partial Outage
Europe   ? Operational
Asia Pacific   ? Operational
Push Messages ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
Device Control ? Partial Outage
North America   ? Partial Outage
Europe   ? Operational
Asia Pacific   ? Operational
Scheduled SmartApps ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
SmartApp Web Services ? Operational
North America   ? Operational
Europe   ? Operational
Asia Pacific   ? Operational
Developer Tools   ? Partial Outage
SmartThings.com   ? Operational
Shop.SmartThings.com   ? Operational
Community Site   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2018
Issues Connecting Third-party Services
Resolved - The issues some users were experiencing when connecting third-party services like Amazon Alexa and Google Assistant to SmartThings are resolved. Please contact us via support.smartthings.com if you have any questions.
Dec 13, 17:35 EST
Monitoring - The issues some users were experiencing when connecting third-party services like Amazon Alexa and Google Assistant to SmartThings have been resolved. We are continuing to monitor and will update with any changes.
Dec 13, 16:30 EST
Investigating - Some users with Samsung accounts may be experiencing problems connecting third-party services like Amazon Alexa and Google Assistant to SmartThings. We are currently investigating and will provide updates when available.
Dec 13, 13:06 EST
Delayed Device Control
Resolved - The delays some users were experiencing when controlling devices via the new and Classic SmartThings apps are now resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Dec 13, 00:10 EST
Investigating - Some North American users may be experiencing delays when controlling devices via the new and Classic SmartThings apps. We are currently investigating and will provide updates as available.
Dec 12, 23:43 EST
Dec 11, 2018
Delayed Device Control
Resolved - The delays some users were experiencing when controlling devices via the new and Classic SmartThings apps are now resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Dec 11, 04:23 EST
Investigating - Some North American users may be experiencing delays controlling devices via the new and Classic SmartThings apps. We are currently investigating and will provide updates as available.
Dec 11, 01:13 EST
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018
Issues with Samsung Account Sign In
Resolved - The issues some users were experiencing signing into or signing out of the new and Classic SmartThings apps and the developer portal are now resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Dec 1, 18:57 EST
Investigating - Some users with Samsung accounts may be experiencing intermittent problems signing into or signing out of the new and Classic SmartThings apps and the developer portal. Users already logged into the apps with a Samsung account may potentially see errors when navigating in the app or controlling devices. We will provide updates on the issue as they are available.
Dec 1, 17:52 EST
Nov 30, 2018

No incidents reported.

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