All Systems Operational
Americas Operational
Hubs, Devices, and Automations ? Operational
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Europe, Middle East, and Africa Operational
Hubs, Devices, and Automations ? Operational
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Asia Pacific Operational
Hubs, Devices, and Automations ? Operational
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 15, 2019

No incidents reported today.

Sep 14, 2019
Issues Joining New Devices
Resolved - Users in Europe, the Middle East, and Africa may have seen issues connecting certain devices staring at 4:20PM UTC on the 13th of September. We have identified and corrected the cause of this issue and users in these regions are now able to join devices as expected. During this time, creating and editing devices via the IDE will have failed as well. Please contact us via support.smartthings.com if you have any questions.
Sep 14, 15:59 EDT
Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Issues with Device State Updates and Automations
Resolved - The issues users in the Americas were experiencing with device states and recent history not updating for Samsung TVs, connected Samsung appliances, and the SmartThings Wifi Plug have been resolved. Automations triggered by these devices are also now working as expected. Please contact us via support.smartthings.com if you have any questions.
Sep 11, 23:47 EDT
Investigating - Users in the Americas may be experiencing issues with device states and recent history not updating for Samsung TVs, connected Samsung appliances, and the SmartThings Wifi Plug. Automations triggered by these devices also may not be working as expected. We are currently investigating and will provide updates as they are available.
Sep 11, 22:22 EDT
Sep 10, 2019
SmartThings Hub 2015 (v2) and 2018 (v3) Firmware Update
Completed - Firmware version 27.8 has been released to all Samsung SmartThings 2018 and 2015 model Hubs. Please contact us via support.smartthings.com if you have any questions.
Sep 10, 17:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 10:00 EDT
Scheduled - A firmware update for Samsung SmartThings Hub 2018 and 2015 models will release to customers starting Tuesday, September 10th. This release version 27.8 is a hotfix for version 27.6 that includes improvements for some LAN communication and fixes for connectivity issues with Multi-Endpoint devices.

Your Hub will briefly go offline as it reboots and applies the update; most users will experience less than one minute of downtime. Visit https://community.smartthings.com/t/hub-firmware-release-notes-27-6/171189 for more information. We will update the status page once the release has been completed.
Sep 9, 13:54 EDT
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.

Sep 1, 2019

No incidents reported.

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