All Systems Operational
Americas Operational
Hubs, Devices, and Automations ? Operational
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Europe, Middle East, and Africa Operational
Hubs, Devices, and Automations ? Operational
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Asia Pacific Operational
Hubs, Devices, and Automations ? Operational
Mobile App ? Operational
Developer Tools ? Operational
Platform APIs ? Operational
SmartThings.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 25, 2020

No incidents reported today.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Completed - Firmware version 0.32.12 has been released to all Samsung SmartThings 2018 and 2015 model Hubs. Please contact us via support.smartthings.com if you have any questions.
Oct 22, 18:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 10:00 EDT
Scheduled - Samsung SmartThings Hub 2018 and 2015 model firmware version 0.32.12 will be released to customers starting tomorrow, Wednesday October 21st. This release is a hotfix for version 0.32.10 that includes additional improvements for Sonos and Z-Wave device communication.

Your Hub will briefly go offline as it reboots and applies the update; most users will experience less than one minute of downtime. Visit https://community.smartthings.com/t/hub-firmware-release-notes-0-32-12/209023 for more information. We will update the status page once the release has been completed.
Oct 20, 13:21 EDT
Resolved - Between the times of 2:34pm and 2:44pm EDT, users in the Americas may have experienced issues accessing the mobile app, as well as failures or delays in device control and automation execution. These issues have been resolved. Please contact us via support.smartthings.com if you have any questions.
Oct 22, 14:58 EDT
Oct 21, 2020
Oct 20, 2020

No incidents reported.

Oct 19, 2020
Resolved - The issues with device control from the mobile app and automations, as well as devices being incorrectly marked offline, have been resolved. Please contact us via support.smartthings.com if you have any questions.
Oct 19, 11:21 EDT
Investigating - Beginning around 9:56am EDT, some users in the Americas, European, and Asia Pacific regions may currently be experiencing issues with device latency when controlling devices via the app or automations, and may see devices marked offline incorrectly. We are currently investigating and will provide updates as available.
Oct 19, 10:58 EDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Resolved - The issues with delays or failures in device control from the mobile app and automations have been resolved. Please contact us via support.smartthings.com if you have any questions.
Oct 15, 23:10 EDT
Investigating - Some users in the Americas may be experiencing delays or failures in device control from the mobile app and automations. We are investigating and will provide updates as available.
Oct 15, 21:37 EDT
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.