SmartThings Status

All Systems Operational

Americas Operational

Hubs, Devices, and Automations Operational

Mobile App Operational

Developer Tools Operational

Platform APIs Operational

SmartThings.com Operational

Europe, Middle East, and Africa Operational

Hubs, Devices, and Automations Operational

Mobile App Operational

Developer Tools Operational

Platform APIs Operational

SmartThings.com Operational

Asia Pacific Operational

Hubs, Devices, and Automations Operational

Mobile App Operational

Developer Tools Operational

Platform APIs Operational

SmartThings.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 25, 2020

No incidents reported today.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

SmartThings Hub 2015 (v2) and 2018 (v3) Firmware Update

Completed - Firmware version 0.32.12 has been released to all Samsung SmartThings 2018 and 2015 model Hubs. Please contact us via support.smartthings.com if you have any questions.
Oct 22, 18:06 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 10:00 EDT

Scheduled - Samsung SmartThings Hub 2018 and 2015 model firmware version 0.32.12 will be released to customers starting tomorrow, Wednesday October 21st. This release is a hotfix for version 0.32.10 that includes additional improvements for Sonos and Z-Wave device communication.

Your Hub will briefly go offline as it reboots and applies the update; most users will experience less than one minute of downtime. Visit https://community.smartthings.com/t/hub-firmware-release-notes-0-32-12/209023 for more information. We will update the status page once the release has been completed.
Oct 20, 13:21 EDT

Issues with device, automation, and mobile app functionality

Resolved - Between the times of 2:34pm and 2:44pm EDT, users in the Americas may have experienced issues accessing the mobile app, as well as failures or delays in device control and automation execution. These issues have been resolved. Please contact us via support.smartthings.com if you have any questions.
Oct 22, 14:58 EDT

Oct 21, 2020

Oct 20, 2020

No incidents reported.

Oct 19, 2020

Issues with device control and status

Resolved - The issues with device control from the mobile app and automations, as well as devices being incorrectly marked offline, have been resolved. Please contact us via support.smartthings.com if you have any questions.
Oct 19, 11:21 EDT

Investigating - Beginning around 9:56am EDT, some users in the Americas, European, and Asia Pacific regions may currently be experiencing issues with device latency when controlling devices via the app or automations, and may see devices marked offline incorrectly. We are currently investigating and will provide updates as available.
Oct 19, 10:58 EDT

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

Issues with Device Control and Automation Execution

Resolved - The issues with delays or failures in device control from the mobile app and automations have been resolved. Please contact us via support.smartthings.com if you have any questions.
Oct 15, 23:10 EDT

Investigating - Some users in the Americas may be experiencing delays or failures in device control from the mobile app and automations. We are investigating and will provide updates as available.
Oct 15, 21:37 EDT

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.