Issues with devices appearing offline
Incident Report for SmartThings
Resolved
This issue has been resolved and users' connected devices should be online as expected. Please contact us via support.smartthings.com if you have any questions.
Posted Aug 04, 2020 - 19:26 EDT
Investigating
Some users may be experiencing issues with their hubs and devices appearing offline. We are currently investigating and will provide updates as available.
Posted Aug 04, 2020 - 17:40 EDT
This incident affected: Americas (Hubs, Devices, and Automations), Asia Pacific (Hubs, Devices, and Automations), and Europe, Middle East, and Africa (Hubs, Devices, and Automations).