Issues with devices appearing offline
Incident Report for SmartThings
This issue has been resolved and users' connected devices should be online as expected. Please contact us via if you have any questions.
Posted Aug 04, 2020 - 23:26 UTC
Some users may be experiencing issues with their hubs and devices appearing offline. We are currently investigating and will provide updates as available.
Posted Aug 04, 2020 - 21:40 UTC
This incident affected: Europe, Middle East, and Africa (Hubs, Devices, and Automations), Americas (Hubs, Devices, and Automations), and Asia Pacific (Hubs, Devices, and Automations).