Delayed Device Control

Incident Report for SmartThings

Resolved

After continued monitoring, the delays some North and South American users may have experienced when controlling devices via the new and Classic SmartThings apps have been fully resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Dec 14, 2018 - 19:16 UTC

Monitoring

The delays some North and South American users may have experienced when controlling devices via the new and Classic SmartThings apps have been resolved. We are continuing to monitor the situation and will update with any changes.

Posted Dec 13, 2018 - 08:25 UTC

Investigating

The delays some North American users may have experienced earlier tonight when controlling devices via the new and Classic SmartThings apps have resurfaced. We are currently investigating and will provide updates as available.

Posted Dec 13, 2018 - 05:58 UTC