Customer Support Outage
Incident Report for SmartThings
The issues our support center experienced receiving phone calls have been resolved. You can reach out to us by calling 1-800-SAMSUNG (1-800-726-7864) or by visiting if you have any questions.
Posted 11 months ago. Jun 19, 2018 - 20:46 EDT
Our support center is experiencing intermittent issues receiving phone calls. We are still able to assist via email at We are working with our service provider to address the issues and will provide updates as they are available.
Posted 11 months ago. Jun 19, 2018 - 20:02 EDT
This incident affected: