SmartThings Platform Degraded Performance

Incident Report for SmartThings

Resolved

The issues with time based automation execution in the Europe, Middle East, and Africa regions have been resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Mar 28, 2021 - 02:38 UTC

Monitoring

We are seeing improvements in performance and will continue monitoring.

Posted Mar 28, 2021 - 01:28 UTC

Update

Some users in the Europe, Middle East, and Africa regions may be experiencing intermittent delays and failures in time based automation execution. We are currently investigating and will provide updates as available.

Posted Mar 28, 2021 - 01:00 UTC

Investigating

Something is not quite right. We're looking into it and will provide additional details as they become available.

Posted Mar 28, 2021 - 00:49 UTC

This incident affected: Europe, Middle East, and Africa (Hubs, Devices, and Automations, Mobile App).