Issues controlling Hub-connected devices

Incident Report for SmartThings

Resolved

After further monitoring we have confirmed full functionality has been restored for all users. Please contact us via support.smartthings.com if you have any questions.

Posted Jun 22, 2021 - 19:12 UTC

Monitoring

During this time, some users may have also received inaccurate hub offline notifications as a result of these issues. After corrective action, however, we are seeing improvements in performance and are continuing to monitor.

Posted Jun 21, 2021 - 17:14 UTC

Investigating

Some users in the Americas may currently be experiencing issues controlling Hub-connected devices. We are currently investigating and will provide updates as available.

Posted Jun 21, 2021 - 15:39 UTC

This incident affected: Americas (Hubs, Devices, and Automations).