SmartThings Platform Degraded Performance

Incident Report for SmartThings

Resolved

The issues with hub connected device control and automations have been resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Mar 24, 2021 - 15:31 UTC

Update

Some users in the Americas may be seeing issues with hub connected device control and failures in automations utilizing these devices. During this time, device states may not update correctly and hub states may also show offline. We are investigating and will provide updates as available.

Posted Mar 24, 2021 - 15:23 UTC

Investigating

Something is not quite right. We're looking into it and will provide additional details as they become available.

Posted Mar 24, 2021 - 15:01 UTC

This incident affected: Americas (Hubs, Devices, and Automations).