Issues with text notifications

Incident Report for SmartThings

Resolved

The issues our SMS provider was experiencing have been resolved, and we expect text notifications from the SmartThings app to work as expected. Please contact us via support.smartthings.com if you have any questions.

Posted Feb 26, 2021 - 17:18 UTC

Identified

Due to issues our SMS provider is experiencing, users may currently not be receiving SMS notifications from SmartThings, or those notifications may be delayed. We are keeping a close eye on the situation and will provide updates as available.

Posted Feb 26, 2021 - 15:21 UTC

This incident affected: Americas (Hubs, Devices, and Automations), Europe, Middle East, and Africa (Hubs, Devices, and Automations), and Asia Pacific (Hubs, Devices, and Automations).