Device Health Status

Incident Report for SmartThings

Resolved

The issues causing delayed device health updates for Hubs and connected devices in the Americas have been resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Jul 24, 2019 - 21:03 UTC

Identified

We have identified the cause of the issue and the delays in device health updates have improved. A small number of users may still be experiencing delays and we are working to resolve the issue for these users. We will continue to provide updates as available.

Posted Jul 19, 2019 - 22:14 UTC

Investigating

Some users in the Americas may experience delayed device health updates for Hubs and connected devices. We are investigating and will provide updates as available.

Posted Jul 17, 2019 - 03:27 UTC

This incident affected: Americas (Hubs, Devices, and Automations).