Degraded performance in the Europe and Americas regions

Incident Report for SmartThings

Resolved

This incident has been resolved.

Posted Nov 08, 2022 - 11:19 UTC

Monitoring

We've addressed the underlying issue and will continue to monitor to ensure the fix is working.

Posted Nov 08, 2022 - 10:39 UTC

Update

We are now also seeing indications there may also be similar issues (high latency controlling devices and delayed rules execution).

Posted Nov 08, 2022 - 08:01 UTC

Investigating

We are currently seeing issues in the Europe region. Users may experience high latency controlling devices and automations may also be affected.

Posted Nov 08, 2022 - 07:31 UTC