Issues with Device Control
Incident Report for SmartThings
Resolved
All services have fully recovered and users will no longer see issues with device control, creating locations in the new SmartThings app, or loading the SmartThings Classic app and web interface. Please contact us via support.smartthings.com if you have any questions.
Posted Jan 13, 2020 - 23:49 EST
Update
Users may also experience issues creating locations in the new SmartThings app, as well as issues loading the SmartThings Classic app and web interface. We continue to investigate.
Posted Jan 13, 2020 - 23:27 EST
Investigating
Some users in the Americas may be experiencing issues with delays or intermittent failures in device control from the mobile app and automations. We are currently investigating and will provide updates as available.
Posted Jan 13, 2020 - 21:30 EST
This incident affected: Americas (Hubs, Devices, and Automations).