Delay in command execution and decrease in event deliveries

Incident Report for SmartThings

Resolved

This incident has been resolved.

Posted Dec 21, 2022 - 08:25 UTC

Monitoring

SmartThings users may have experienced a delay in command execution starting around 1:05 am CT for about an hour because of one of the core services experiencing issues in retrieving data from database. The remedial steps have been taken and the service has returned to healthy state and hence the command execution times should be back to normal. Event deliveries should have caught back to normal as well

Posted Dec 21, 2022 - 08:25 UTC