Device Control Issues

Incident Report for SmartThings

Resolved

The device control issues some users experienced in the new and Classic SmartThings apps have been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.

Posted Sep 14, 2018 - 08:08 UTC

Investigating

Starting around 6PM ET some users started experiencing issues controlling devices via the new and Classic SmartThings apps. We are currently investigating and will provide updates as available.

Posted Sep 14, 2018 - 07:15 UTC

This incident affected: Europe, Middle East, and Africa (SmartThings.com).