Issues with Device Control and Hub Connectivity
Incident Report for SmartThings
All services are fully recovered and users will no longer see any delays in device health status updates. Please contact us via if you have any questions.
Posted Nov 11, 2019 - 17:09 EST
Between the times of 6:55AM and 7:40AM ET, some users in the Americas may have experienced issues with delays or intermittent failures in device control from the mobile app and automations. Users may have also seen issues with Hubs incorrectly showing offline.

These issues have been resolved but some users may still see delayed device health status updates while we ensure all services fully recover. We will provide updates as available.
Posted Nov 11, 2019 - 11:12 EST
This incident affected: Americas (Hubs, Devices, and Automations).