SmartThings Platform Degraded Performance

Incident Report for SmartThings

Resolved

The issues regarding hub connected device control and automation execution have been resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Aug 12, 2021 - 14:39 UTC

Update

Some users in the Americas may be experiencing issues with hub connected device control and automation execution. Users may also receive inaccurate hub offline notifications during this time. We are investigating and will provide updates as available.

Posted Aug 12, 2021 - 13:54 UTC

Investigating

Something is not quite right. We're looking into it and will provide additional details as they become available.

Posted Aug 12, 2021 - 13:42 UTC

This incident affected: Americas (Hubs, Devices, and Automations).