SmartThings Platform Degraded Performance

Incident Report for SmartThings

Resolved

The issues with loading the app, device control, and automation execution have been resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Nov 30, 2021 - 16:48 UTC

Update

Some users in the Europe, Middle East, Africa, and Asia Pacific regions may be experiencing delays or failures loading certain parts of the app, controlling devices, and automation executions. We are investigating and will provide updates as available.

Posted Nov 30, 2021 - 16:35 UTC

Investigating

Something is not quite right. We're looking into it and will provide additional details as they become available.

Posted Nov 30, 2021 - 16:29 UTC

This incident affected: Europe, Middle East, and Africa (Hubs, Devices, and Automations, Mobile App) and Asia Pacific (Hubs, Devices, and Automations, Mobile App).