After continued monitoring, the issues causing the SmartThings mobile app to not load correctly and causing degraded performance for scheduled automations have been resolved. Please contact us via support.SmartThings.com if you have any questions.
Posted Jul 27, 2019 - 02:29 UTC
Monitoring
The fix for the SmartThings mobile app not loading correctly and degraded performance for scheduled automations has been implemented. We are continuing to monitor performance to ensure full recovery. We will continue to provide updates as available.
Posted Jul 27, 2019 - 01:32 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 26, 2019 - 23:02 UTC
Update
We are continuing to investigate this issue.
Posted Jul 26, 2019 - 21:09 UTC
Investigating
Some users in the Americas may be experiencing issues preventing the SmartThings mobile app from loading correctly. Users may experience degraded performance for scheduled automations as well. We are investigating and will provide updates as available.
Posted Jul 26, 2019 - 21:07 UTC
This incident affected: Americas (Hubs, Devices, and Automations, Mobile App, Platform APIs).