Issues with Device Control

Incident Report for SmartThings

Resolved

The issues with delays and intermittent failures in device control for European users have been fully resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Jul 06, 2019 - 03:31 UTC

Monitoring

The issues with delays and intermittent failures in device control for European users have been addressed. We are continuing to monitor the situation to ensure a full recovery. We will continue to provide updates as available.

Posted Jul 06, 2019 - 02:12 UTC

Investigating

Some European users may be seeing issues with delays or intermittent failures in automations and device control from the mobile app. We are currently investigating and will provide updates as available.

Posted Jul 05, 2019 - 22:15 UTC

This incident affected: Europe, Middle East, and Africa (SmartThings.com).