Customer Support Outage

Incident Report for SmartThings

Resolved

Our North American support center connectivity is restored. You can reach out to us at https://support.smartthings.com via phone or live chat starting tomorrow at 9 am Pacific. If you emailed us in the meantime, we will respond as soon as possible. Thank you for your patience.

Posted Mar 13, 2018 - 02:24 UTC

Investigating

Our support center is currently unable to answer calls or receive live chats. For assistance via email, please reach out to us at https://support.smartthings.com.

Posted Mar 12, 2018 - 21:00 UTC