Issues with Device Control, Automation Execution, and Loading the Mobile App

Incident Report for SmartThings

Resolved

Between the times of 3:18AM to 4:40AM UTC, some users in the Asia Pacific region may have experienced delays or intermittent failures when controlling devices or running automations. Additionally, some users may have seen issues with certain parts of the mobile app not loading. The issue has since been resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Nov 23, 2020 - 04:44 UTC

This incident affected: Asia Pacific (Hubs, Devices, and Automations).