Issues with Device Control and Loading Locations

Incident Report for SmartThings

Resolved

Some users in the Americas may have seen issues with loading parts of the new and Classic SmartThings apps between the times of 12:05AM and 12:25AM ET. Additionally during this time, users may have seen delays or intermittent failures in automations and device control from the mobile apps. The cause of the issues has been addressed and full functionality has been restored. Please contact us via support.smartthings.com if you have any questions.

Posted Apr 14, 2020 - 05:42 UTC

This incident affected: Americas (Hubs, Devices, and Automations, Mobile App, Platform APIs).