SmartThings Platform Degraded Performance

Incident Report for SmartThings

Resolved

The aforementioned issues have been resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Sep 20, 2021 - 14:50 UTC

Update

Some users in the Americas may currently be experiencing delays or failures loading certain parts of the app, as well as when performing certain actions such as creating/editing locations or automations and controlling devices. Automation execution may be delayed or fail during this time as well. We are currently investigating and will provide more details as available.

Posted Sep 20, 2021 - 14:37 UTC

Investigating

Something is not quite right. We're looking into it and will provide additional details as they become available.

Posted Sep 20, 2021 - 14:23 UTC

This incident affected: Americas (Hubs, Devices, and Automations, Mobile App).