SmartThings Platform Degraded Performance

Incident Report for SmartThings

Resolved

The issues with delays and failures loading and performing certain actions in the app have been resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Aug 31, 2021 - 20:47 UTC

Update

Some users in the Americas may currently be experiencing delays or failures loading certain parts of the app, as well as when performing certain actions such as creating/editing locations or automations and controlling devices. We are currently investigating and will provide more details as available.

Posted Aug 31, 2021 - 20:17 UTC

Investigating

Something is not quite right. We're looking into it and will provide additional details as they become available.

Posted Aug 31, 2021 - 20:03 UTC

This incident affected: Americas (Hubs, Devices, and Automations, Mobile App).