SmartThings Platform Degraded Performance

Incident Report for SmartThings

Resolved

Between the times of 5:00PM UTC on Saturday, December 11th and 4:07AM UTC Monday, December 13th, some users in the Asia Pacific region may have experienced issues when trying to onboard appliances to the SmartThings app. These issues have been resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Dec 13, 2021 - 04:37 UTC

Investigating

Something is not quite right. We're looking into it and will post additional details as they become available.

Posted Dec 13, 2021 - 03:18 UTC

This incident affected: Asia Pacific (Hubs, Devices, and Automations).