Potential Issues with ZigBee Functionality With Latest Hub Firmware

Incident Report for SmartThings

Resolved

This incident has been resolved.
Posted 2 years ago. Dec 07, 2022 - 21:15 UTC

Monitoring

Hub firmware version 0.45.11 contains a fix for the Zigbee functionality issue and has been released. We are currently monitoring to ensure affected hubs are operating as expected.
Posted 3 years ago. Oct 31, 2022 - 20:08 UTC

Update

Some users may experience issues with ZigBee functionality since our last hub firmware update. We are currently preparing a firmware release to resolve the issue, but in the meantime users can reboot their hubs to temporarily regain ZigBee functionality.
Posted 3 years ago. Oct 27, 2022 - 22:03 UTC

Identified

Some users may experience issues with ZigBee functionality since our last hub firmware update. We are currently preparing a firmware release to resolve the issue, but in the meantime users can reboot their hubs to temporarily regain ZigBee functionality.
Posted 3 years ago. Oct 25, 2022 - 20:37 UTC
This incident affected: Americas (Hubs, Devices, and Automations), Europe, Middle East, and Africa (Hubs, Devices, and Automations), and Asia Pacific (Hubs, Devices, and Automations).