Issues with Hubs Offline and Control of Hub-Connected Devices
Incident Report for SmartThings
The issues with hubs offline, loss of control for hub-connected devices and execution failures for automations using hub-connected devices for users in the Americas have been resolved. Please contact us via if you have any questions.
Posted Jun 21, 2020 - 10:50 EDT
Some users in the Americas may be experiencing issues with their hub going offline and losing control of hub-connected devices. Affected users may also experience failures in automation execution with automations that utilize those hub-connected devices. We are currently investigating and will provide updates as available.
Posted Jun 21, 2020 - 09:45 EDT
This incident affected: Americas (Hubs, Devices, and Automations).