SmartThings Platform Degraded Performance
Incident Report for SmartThings
The issues with hub connected device control, automation execution, and hubs and devices appearing as offline in the app have been resolved. Please contact us via if you have any questions.
Posted Oct 14, 2021 - 01:56 UTC
Starting at 1:15AM UTC, some users in Europe, Africa, and the Middle East may have started experiencing issues with hub connected device control and automation execution. Users may also receive inaccurate hub offline notifications during this time. We have taken corrective action and are monitoring to ensure full functionality is restored. We will provide updates as available.
Posted Oct 14, 2021 - 01:45 UTC
Something is not quite right. We're looking into it and will provide additional details as they become available.
Posted Oct 14, 2021 - 01:28 UTC
This incident affected: Europe, Middle East, and Africa (Hubs, Devices, and Automations, Mobile App).