Issues with Samsung Account Sign In

Incident Report for SmartThings

Resolved

The issue impacting users with Samsung accounts has been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.

Posted Sep 11, 2018 - 04:02 UTC

Monitoring

The issue has been resolved and full functionality has been restored. We are continuing to monitor performance and will update with any changes.

Posted Sep 11, 2018 - 03:21 UTC

Investigating

Some users with Samsung accounts may be experiencing problems signing into the new and Classic SmartThings apps and the developer portal. Users already logged into the apps with a Samsung account may potentially see errors when navigating in the app or controlling devices. We will provide updates on the issue as they are available.

Posted Sep 11, 2018 - 02:55 UTC

This incident affected: Americas (Developer Tools).