The issues with Ring devices have been resolved. We appreciate your patience while we worked with Ring to identify and address this.
Posted Jan 29, 2019 - 15:02 EST
Investigating
Some users may be experiencing issues while trying to connect or control their Ring devices from within SmartThings. We are working with Ring to determine the cause and initiate a fix for this issue.
Posted Jan 28, 2019 - 13:17 EST
This incident affected: Asia Pacific (SmartThings.com) and Europe, Middle East, and Africa (SmartThings.com).