Honeywell Connectivity Issues

Incident Report for SmartThings

Resolved

Honeywell is currently reporting that their TCC and Honeywell thermostat APIs are back up and running. Normal operations through the SmartThings mobile app should now be restored.

Posted Jul 12, 2016 - 17:47 UTC

Identified

Honeywell is currently reporting an API outage affecting the TCC and Lyric thermostat APIs. Users may experience issues controlling devices through the Honeywell and SmartThings apps, but will be able to manually adjust thermostats in your home as needed. We're actively monitoring and will provide updates here when available.

Posted Jul 12, 2016 - 16:53 UTC