Investigating - A service disruption is currently impacting the Netatmo integration within SmartThings. Users may have issues with modules failing to update and with adding modules. We are actively working to address the issue.
Dec 2, 13:47 EST
Hub Connectivity ? Operational
North America ? Operational
UK ? Operational
SmartApps ? Operational
North America ? Operational
UK ? Operational
Mobile App Connectivity ? Operational
North America ? Operational
UK ? Operational
Push Messages ? Operational
North America ? Operational
UK ? Operational
Device Control ? Operational
North America ? Operational
UK ? Operational
Scheduled SmartApps ? Operational
North America ? Operational
UK ? Operational
SmartApp Web Services ? Operational
North America ? Operational
UK ? Operational
Developer Tools ? Operational
SmartThings.com ? Operational
Shop.SmartThings.com ? Operational
Community Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2016

No incidents reported today.

Dec 6, 2016

No incidents reported.

Dec 5, 2016
Resolved - The outage impacting SmartThings.com has been resolved.
Dec 5, 14:28 EST
Investigating - SmartThings.com is currently unavailable. The mobile app, devices, and SmartApps are unaffected. We are working to resolve the outage and will provide an update shortly.
Dec 5, 12:56 EST
Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 1, 2016
Resolved - The connectivity issues impacting some North American users have been resolved.
Dec 1, 19:17 EST
Investigating - Some North American users may be experiencing issues with connectivity in the mobile app and the web UI and with the execution of SmartApps including scheduled SmartApps. The engineering team is working on the issue and we will provide an update shortly.
Dec 1, 18:32 EST
Nov 30, 2016

No incidents reported.

Nov 29, 2016
Resolved - The previously scheduled v2 Hub firmware update will occur Wednesday, November 30 between 11:00 am EST and 2:00 pm EST. The update to firmware version 0.16.9 is expected to take less than 10 minutes, during which time your SmartThings Hub will temporarily go offline and events scheduled for this time will not be processed.
Nov 29, 17:57 EST
Identified - The v2 Hub firmware update that was scheduled to take place today between 11:00 am EST and 2:00 pm EST has been postponed due to increased error rates seen during our phased deploy. We will provide a new time window for the update soon.
Nov 17, 14:45 EST
Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016
Resolved - The device control and SmartApp execution issues impacting North American users has been resolved.
Nov 25, 14:40 EST
Monitoring - The device connectivity and SmartApp execution issues that some North American users were experiencing have substantially improved. We will continue to monitor performance and will provide an update shortly.
Nov 25, 13:39 EST
Identified - Some North American users may be experiencing issues with the control of devices and execution of SmartApps. The engineering team is working on the issue and we will provide an update shortly.
Nov 25, 13:13 EST
Nov 24, 2016

No incidents reported.

Nov 23, 2016

No incidents reported.