All Systems Operational
Hub Connectivity ? Operational
North America ? Operational
UK ? Operational
SmartApps ? Operational
North America ? Operational
UK ? Operational
Mobile App Connectivity ? Operational
North America ? Operational
UK ? Operational
Push Messages ? Operational
North America ? Operational
UK ? Operational
Device Control ? Operational
North America ? Operational
UK ? Operational
Scheduled SmartApps ? Operational
North America ? Operational
UK ? Operational
SmartApp Web Services ? Operational
North America ? Operational
UK ? Operational
Developer Tools ? Operational
SmartThings.com ? Operational
Shop.SmartThings.com ? Operational
Community Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 25, 2016

No incidents reported today.

Aug 24, 2016
Resolved - This issue has been resolved and support.smartthings.com should be accessible as expected.
Aug 24, 01:52 EDT
Monitoring - The service provider for SmartThings Support is currently experiencing an outage and some users may experience difficulty accessing support.smartthings.com. We are actively monitoring and will update when we can.
Aug 24, 01:06 EDT
Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016
Resolved - The connectivity issue impacting some North American have been resolved.
Aug 15, 20:52 EDT
Monitoring - The connectivity issue impacting some North American users has stabilized. We will continue to monitor performance and update shortly.
Aug 15, 18:06 EDT
Investigating - Some North American users may be experiencing issues with device control, loading the mobile app, and SmartApp execution at this time. We are actively working on restoring functionality and will update as soon as we have more information.
Aug 15, 17:44 EDT
Resolved - Honeywell is currently reporting that their TCC and Honeywell thermostat APIs are back up and running. Normal operations through the SmartThings mobile app should now be restored.
Aug 15, 16:24 EDT
Identified - Honeywell is currently reporting an API outage affecting the TCC and Lyric thermostat APIs. The issues started around 1:30 PM EDT. Users may experience issues controlling devices through the Honeywell and SmartThings apps but will be able to manually adjust thermostats in your home as needed. We are actively monitoring and will provide updates here when available.
Aug 15, 14:46 EDT
Aug 14, 2016

No incidents reported.

Aug 13, 2016
Resolved - Performance in North America has returned to normal.
Aug 13, 09:35 EDT
Monitoring - The engineering team has stabilized the performance issues in North America. We are monitoring to be sure the system performance remains stable.
Aug 13, 08:34 EDT
Investigating - Some North American users may be experiencing issues with device control, loading the mobile app, and SmartApp execution at this time. The engineering team is working on the issue and we will update shortly,
Aug 13, 07:28 EDT
Aug 12, 2016

No incidents reported.

Aug 11, 2016

No incidents reported.