Hue Device Control

Incident Report for SmartThings

Resolved

Changes to the Hue integration have addressed incorrect state reporting from Hue devices.
Posted Oct 28, 2016 - 23:30 UTC

Update

Changes to the Hue integration have improved control of bulbs marked as "Unreachable". We continue to work to address incorrect state reporting from "Unreachable" lights.
Posted Oct 01, 2016 - 01:12 UTC

Update

We have released a change which has improved Hue control. We are continuing to investigate a separate issue regarding unreachable bulbs.
Posted Sep 23, 2016 - 02:02 UTC

Identified

We have addressed the delay in controlling Hue bulbs. We continue to investigate the issue where some users are unable to control Hue and will provide a status update this week.
Posted Sep 20, 2016 - 23:51 UTC

Investigating

Some users may be experiencing difficulty or delay in controlling Hue bulbs. We are investigating and will provide an update when available.
Posted Sep 16, 2016 - 23:03 UTC
This incident affected: Europe, Middle East, and Africa (SmartThings.com).