SmartThings Platform Degraded Performance
Incident Report for SmartThings
Resolved
The issues with app loading and device control have been resolved. Please contact us via support.smartthings.com if you have any questions.
Posted May 10, 2021 - 20:30 UTC
Update
Some users in the North American region may be experiencing issues loading their locations and devices in the SmartThings app. Users may also be experiencing issues with device control via the app, automations, and voice assistants. We are currently investigating and will provide updates as available.
Posted May 10, 2021 - 20:21 UTC
Investigating
Something is not quite right. We're looking into it and will provide additional details as they become available.
Posted May 10, 2021 - 20:17 UTC
This incident affected: Americas (Hubs, Devices, and Automations, Mobile App).
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