North American Connectivity Issues and SmartApp Executions
Incident Report for SmartThings
Resolved
The connectivity and SmartApp execution issues that some North American users experienced have been resolved and the above average error rates have been addressed.
Posted Oct 28, 2016 - 23:26 UTC
Update
The connectivity and SmartApp execution issues that some North American users have experienced have improved substantially. We are still seeing above average error rates in some areas and are continuing to proactively investigate and address those errors.
Posted Oct 19, 2016 - 21:05 UTC
Update
While the connectivity and SmartApp execution issues have improved, we are continuing to investigate additional performance improvements.
Posted Oct 15, 2016 - 02:30 UTC
Investigating
Some North American users may be experiencing issues with loading resources in the mobile app and web UI, arming/disarming Smart Home Monitor, and the execution of SmartApps. The engineering team is working on the issue and we will provide an update shortly.
Posted Oct 14, 2016 - 18:19 UTC
This incident affected: Americas (Mobile App, Developer Tools).