[EU] SmartThings Device Control and Automation Issues
Incident Report for SmartThings
Resolved
This incident has been resolved.
Posted Sep 26, 2018 - 09:54 UTC
Update
EU performance issues with the SmartThings platform are fully resolved. Please contact us via samsung.com/support if you have any questions.
Posted Sep 26, 2018 - 09:54 UTC
Monitoring
We are starting to see improvements in SmartThings platform performance. We will continue monitoring as we work towards full resolution.
Posted Sep 26, 2018 - 09:07 UTC
Investigating
European users may be experiencing issues loading the SmartThings app, controlling devices, and triggering automations. We are currently investigating and will provide updates when available.
Posted Sep 26, 2018 - 08:53 UTC
This incident affected: Europe, Middle East, and Africa (Mobile App, Developer Tools, SmartThings.com).
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