SmartThings Mobile App Issues Loading in North America and Chile

Incident Report for SmartThings

Resolved

Performance has returned to normal, and the issues have been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.

Posted Jun 16, 2018 - 03:27 UTC

Monitoring

We are seeing improved performance loading devices and the Dashboard in the new SmartThings app. We will continue to monitor performance and provide updates as available.

Posted Jun 16, 2018 - 01:26 UTC

Investigating

Users in North America and Chile may be experiencing issues loading their devices and Dashboard in the new SmartThings app. We are investigating and will provide updates shortly.

Posted Jun 16, 2018 - 00:55 UTC

This incident affected: Americas (Developer Tools).