Issues and Delays with Devices and Device Events

Incident Report for SmartThings

Resolved

The issues with delays in device control and device events from the mobile app and automations is now resolved. Please contact us via support.smartthings.com if you have any questions.

Posted Aug 11, 2020 - 04:20 UTC

Investigating

Beginning at 8PM EDT, some users in the Americas may be experiencing delays in device control and device events from the mobile app and automations. We are currently investigating and will provide updates as available.

Posted Aug 11, 2020 - 01:53 UTC

This incident affected: Americas (Hubs, Devices, and Automations, Mobile App).