Platform functionality has been restored. Thank you for your patience.
Posted Jan 06, 2018 - 12:50 UTC
Monitoring
Functionality should be restored for all users. SmartThings engineers are continuing to monitor the situation.
Posted Jan 05, 2018 - 07:06 UTC
Update
Some North American users may continue to experience degraded performance to a full outage which can result in the inability to load the SmartThings mobile app, control devices, or access the web UI. We are continuing to work to address the issue.
Posted Jan 05, 2018 - 02:25 UTC
Investigating
Some US users may be unable to load the SmartThings app, control devices, or access the web UI. We are currently investigating.
Posted Jan 04, 2018 - 12:05 UTC
This incident affected: Americas (Hubs, Devices, and Automations, Mobile App, Developer Tools, SmartThings.com) and Europe, Middle East, and Africa (Hubs, Devices, and Automations, Mobile App, Developer Tools, SmartThings.com).