Customer Support Outage
Incident Report for SmartThings
The issues our support center experienced receiving phone calls have been resolved. You can reach out to us by calling 1-800-SAMSUNG (1-800-726-7864) for assistance over the phone. Our live chat and email channels are also available at
Posted 13 days ago. Apr 12, 2018 - 16:54 EDT
Our support center is experiencing intermittent issues receiving phone calls. We are still able to assist via live chat on as well as email support via
Posted 13 days ago. Apr 12, 2018 - 15:35 EDT
This incident affected: