Customer Support Outage
Incident Report for SmartThings
The issues our support center experienced receiving phone calls have been resolved. You can reach out to us by calling 1-800-SAMSUNG (1-800-726-7864) for assistance over the phone. Our live chat and email channels are also available at
Posted 9 months ago. Apr 12, 2018 - 16:54 EDT
Our support center is experiencing intermittent issues receiving phone calls. We are still able to assist via live chat on as well as email support via
Posted 9 months ago. Apr 12, 2018 - 15:35 EDT
This incident affected: