The problems some users were seeing signing into the new and Classic SmartThings apps have been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.
Posted 8 months ago. Nov 21, 2018 - 22:45 EST
Some users with Samsung accounts may be experiencing intermittent problems signing into the new and Classic SmartThings apps. Users already logged into the apps with a Samsung account may potentially see errors when navigating in the app or controlling devices. We will provide updates on the issue as they are available.
Posted 8 months ago. Nov 21, 2018 - 18:42 EST
This incident affected: Mobile App Connectivity (Americas, Europe, Middle East, and Africa).