Issues with Hubs incorrectly marked offline
Incident Report for SmartThings
Between 10:00am and 11:10am ET today, some users in the Americas may have seen their Hubs incorrectly marked offline and may have received 'Hub Offline' and/or 'Hub Online' notifications. During this time, device status updates and cloud-executed automations triggered by Hub-connected devices may have been failing or delayed in the app. This issue is now resolved. Please contact us via if you have any questions.
Posted Oct 23, 2019 - 13:02 EDT
This incident affected: Americas (Hubs, Devices, and Automations).