[EU] Issues Viewing and Controlling Devices

Incident Report for SmartThings

Resolved

The issues European users were experiencing with device control and devices not loading in the new SmartThings app have been resolved. We apologize for the inconvenience. Please contact us via support.smartthings.com if you have any questions.

Posted Nov 08, 2018 - 19:13 UTC

Investigating

European users may be experiencing issues with device control and devices not loading in the new SmartThings app. We are currently investigating and will provide updates when available.

Posted Nov 08, 2018 - 18:01 UTC

This incident affected: Europe, Middle East, and Africa (SmartThings.com).