The scheduled maintenance has been completed and v2 Hubs have been updated to firmware version 18.21. To check your firmware version see: http://bit.ly/STHub_Firmware
Posted 12 months ago. Aug 10, 2017 - 17:10 EDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 12 months ago. Aug 10, 2017 - 10:01 EDT
Beginning at 10AM (Eastern Daylight Time) this Thursday morning (August 10, 2017) we'll start performing both a Hub Firmware Update and a Cloud Service Upgrade. The cloud changes will increase the resiliency of the SmartThings infrastructure and the firmware update provides:
• Faster boot times
• Faster local automations
• Fix for problem with some Schlage Z-Wave locks not reporting lock status
• Firmware updates for some SmartThings sensors and outlets, Sengled Classic bulbs, Iris sensors, and the Halo smoke alarm
While each individual Hub should be offline for less than 1/2 hour, it could take up to eight hours to roll the changes out to everyone.
During the time your Hub is being updated, control of devices, automations, and notifications will not be available, and the Hub and mobile app will be offline. When the update is complete, your Hub will reconnect to the SmartThings platform and devices and automations will resume operating.
We appreciate your patience while we continue to grow and update our service.
Posted 12 months ago. Aug 09, 2017 - 14:31 EDT
This scheduled maintenance affected: Mobile App Connectivity (North America), Device Control (North America), Push Messages (North America), Scheduled SmartApps (North America), SmartApps (North America), SmartApp Web Services (North America), Hub Connectivity (North America), and Developer Tools.