App Log Outs

Incident Report for SmartThings

Resolved

This issue is resolved. Users should no longer be experiencing rapid logouts from the SmartThings app.

Posted Jul 07, 2017 - 16:47 UTC

Monitoring

We have addressed the app logout issue and will continue to monitor.

Posted Jul 07, 2017 - 05:41 UTC

Investigating

We are actively investigating an issue where some users are repeatedly being logged out of the SmartThings App. We sincerely apologize for any inconvenience this may be causing users. As soon as we have more information, we will update this page. Thank you.

Posted Jul 07, 2017 - 00:32 UTC

This incident affected: Americas (Developer Tools) and Europe, Middle East, and Africa (Developer Tools).